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Just for good measure, recheck those easy to access fuses in the panel in the coach. 1 of 26. We had the privilege to work with Joe A. the Internet Manager. Across from the bed there is even a place for an optional 32" LED TV. This Class C is located in Mesa, Arizona and is in good condition. 2017 Thor Challenger XE Rear and side cameras and radio not working. **** had no issues resolving many of the other problems with our coach. Read full answer See dealer for details. Thor Motor Coach stands by our previous response, we will have our representative attempt to reach the customer one more time. #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-. Floorplan - 2017 Thor Motor Coach Four Winds 26B, Our salesman Rudy, along with your whole staff was outstanding. Ill keep taking all suggestions and look a while longer. #ThorMotorCoach #TMCHowToFor more visit ThorMotorCoach.comDisclaimers:Features, components and appliances depicted on this webpage and its related documents may or may not be installed on your motorhome as a consequence of the features, components and appliances being optional equipment and/or equipment not available for installation on the motorhome model you purchased. Please contact dealership to verify unit information and availability. WHY are the flooring issues causing such concern on behalf of Thor? can provide videos and pictures. 2022 Thor Motor Coach Freedom Elite - RVs & Campers - Facebook After ******* ***** had our coach for almost a year. Immediately I had power to my Axxera. from Thor Motor Coach. Speaker Location(s) Interior / Exterior. 2020 Thor Motor Coach Four Winds 22E for sale - Salem, NH This has gone on for far too long. ****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. We believe that **** reps know full well that their "goodwill offer" can in no way cover the labor costs to fix the issues with our coach. They said they would me someone to service the vehicle. Inventory shown may be only a partial listing of the entire inventory. Complete this form and we'll contact you with our wholesale price. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. **** now offers us a "goodwill" offer that in no way covers the labor charges to get these flooring & heating breech issues resolved. As a customer of a very expensive product from Thor, actions and attitudes of **** contacts **** and ******, are unacceptable. Each journey you take with a Palazzo Class A diesel motorhome by Thor Motor Coach is made smooth thanks to the Air-Ride suspension, the Sachs shock absorbers, and the Atlas foundation. Apparently, they couldn't come to an agreement with ****. All standard features and specifications are subject to change. ("goodwill offer") from what they will charge us to do the labor at their factory. Thor Motor Coach. RVers Ask: What's The Best Way To Sell An RV? For a better experience, please enable JavaScript in your browser before proceeding. Television. Which we received no assistance. Not a fuse, not a wire. If you wish to set up a factory service appointment to discount you the $2000, please call ************. If you are still unsure on how to properly operate any appliance or feature addressed by the video recording or documentation, please consult with your local selling dealership or contact Thor Motor Coach, Inc. directly.All content on this webpage is published by Thor Motor Coach, Inc., including but not limited to, all text, documents, photographs, graphics, audio and video is copyrighted by Thor Motor Coach, Inc. All Rights Reserved. TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. Had independently inspected by three different independent repair facilities all who stated this was of abnormal size and does affect integrity of roof which THOR, came back with it's normal. Thor Motor Coach - drivers (chassis) radio on house batteries Yes. We are not responsible for any such errors and reserve the right to correct them at any time. That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. Working at Thor Motor Coach | Glassdoor Diesel and gas-powered chassis options. 2017 Thor Challenger XE Rear and side cameras and radio not working. We pay our bill every month We were told to take to ********* ** or *********. All good. Manufacturer-provided pictures, specifications and features may be used as needed. Thor Full Side Slide-out Won't Come In - FMCA RV Forums . Discover the necessary items to make this an unforgettable adventure! Can hitch up to 8,000 lbs. Paint. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light. ", VIN # ****************. It is the original claim. Two pieces- theatre seating and passenger seat are shredding and coming apart This was a very expensive coach. 2022 Thor Motor Coach Challenger RVs for Sale Near You. As a full-time student looking to earn some extra money during my studies, I went to work part-time at TJ Maxx where I was tasked with managing inventory on the . The same way they want they money on time, Included my vin number thor vegas **** 2022. If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. 2022 Thor Hurricane 35M. After no word or information on the status of the vehicle in ******* on Monday, November 7th, from Thor or ****, ****************** made a phone call to ******* **** on Tuesday, November 8th at 9:23am to learn and to his surprise that arrangements had been made on the payment to **** from Thor, on Monday, November 7th! Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. Onan RV QG 4000 Gas Generator; Winegard ConnecT 2.0 WiFi/4G . My husband was ill and could not drive the coach to *******. Mercedes-Benz 10.25 in. This is leading me down a path of no confidence in THOR, as well as potentially never doing business with them again, it's simply bad business and I would also hope to educate any of their potential customers on what their ownership experience with **** will be like after a six figure purchase. Ill keep taking all suggestions and look a while longer. We were stuck out on the road for two hours with our granddaughter because the new 2022 thor vegas **** motor home class A just stopped on the road. It has generator in it but does not work. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. Thor Motorcoach Logo linking to Home Page. Front radio not working. From researching this seems to be a problem with a lot of Thor coaches from that year. Listed 15 hours ago in Camp Verde, AZ. Front Bunk oFront Bunk continues not to go up and down evenly Generator oThe generator shuts for no reason at all.We are requesting Thor Motorcoach (TMC) support to cover these items. Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. Have you tried pushing in the "very little" reset button top left? Cab-Over Bunk. One previous owner purchased it new.We have had multiple issues with the coach. Someone on the Thor forum had the same issue and had to reset the radio by pulling it out of the dash, unplugging the power connector at the rear of the radio and that reset it to enable it to work. One is in the coach fuse panel and is marked. New 2023 Thor Motor Coach Outlaw 38MB Motor Home Class A - General RV International Association of Better Business Bureaus. It is my hope that after ******* has more documentation available to him, he can make a more reasonable offer in getting these issues resolved once and for all. Paperwork included with the purchase documents many of the problems as presenting when brand new.We have powered through many of the issues and paid to have them corrected: slides not level or functional, back toilet not functional, dinette under seat storage not accessible as designed, entry door off level, and this list from the first owner on to us, as second owner, goes on and on.My primary concern today relates to the fabric on my furniture components. We have made attempts to contact the customer regarding finding a service center and facilitating repairs. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Brought the coach home. There's a reason why so many choose Thor Motor Coach. The 10 Best Spring Break Destinations For RVers, What You Should Know About RV Towing Insurance, 4 Embarrassing Things We Did As New RVers. What's The Best Cordless Vacuum For RVers? As I have stated countless times. RV Wife. or call the glass man in town? The solenoid is subject to failure and if it does, the switch will do nothing. Number Of Radios. Generator in photo not included. We apologize for yourconcerns, but at this point the coverage period has expired 5 years ago.The material in your coach could be due to care by the original owner, or the chemicals used in the cleaning process that *** be stripping the furniture. Most troubling of all this is how much the ******* family enjoyed the first trip, the layout and performance of the motor vehicle. Complaint Type: Problems with Product/Service. These issues are ongoing, not new. 2003 Jazz Toy hauler 5k obo Needs work. Any price listed excludes sales tax, registration tags, and delivery fees. On our 2015 ND the wiring was a mess but our major problem wound up being as bad radio replaced with another bad radio and finally the third radio worked until trade in. Thor Motor Coach - YouTube As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. BOTH of which **** has rejected. ************************* said that they would pay ******* ***** 26hrs for their labor. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. This shouldn't be happening. Attached 75 watt solar panel. If your dealer did not submit proper documentation for repair, we can ask for them to submit all supporting evidence. General RV works hard to ensure the accuracy of all its listings however we are not responsible for any misprints, typos, or errors found in our website pages. Motorhomes that are built using an automotive van featuring a functional kitchen, bedroom, and living space; also referred to as camper vans. If these were the only emails ******* is aware of,I can see why he has come to the conclusion of only dealing with the bid for $1,000.00 to do the labor. The only thing I could wish for would be a GENERAL RV Dealership closer to Huntsville, Alabama. UPDATE FROM ORIGINAL COMPLAINT SUBMITTED TO BBB: Effective on Friday, November 4th, all incoming phone calls to Thor were automaticallybeing routed to **** based on my telephone number caller ID. Thor Motor Coach's stands behind it's previous response, copied below. I have a full side slide on my 2016 Thor Ace 30.2. The pivotal combination of large Class A amenities with more power than a typical Class B RV. Our {brand} prices are so low, {mfg} won't allow us to display our Buy Now Price without you requesting it. We have done everything in our power to find someone to do the work, only for **** to refuse to pay labor charges. Both electrical circuits must be energized for either radio to work. Despite our efforts, occasionally errors resulting from typos, inaccurate detail information or technical mistakes may occur. Based on what was submitted to Thor, we see no warranty concern. Here are some of the most common reasons why your RV generator won't start: Low Oil Level Battery Issues Lack of Fuel in RV Old Fuel A part is broken and needs to be replaced The generator is old and worn out Seal leaks and causes extreme noise when driven at highway speeds. A representative has been notified and will be with you shortly. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. And we are akready receivng customer no assistance. Thor Motor Coach Fuses and Breakers Reset and Replacement - YouTube 0:00 / 4:41 Intro Thor Motor Coach Fuses and Breakers Reset and Replacement Thor Motor Coach 51.3K. The frameless windows and the full-body paint package with gel coated sidewalls is sure to be eye-catching, plus there is invisible front paint protection for added defense against the elements. Prices do not include government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge and any emission testing charge. Class Cs with the beloved luxuries of Mercedes-Benz. Mechanic's Assistant: What year is your Chassis? WHO IS RIGHT? ****************** has been the middle man is the issue of having to gather information, pass it on from one vendor to another or better known as FINGER POINTING! MY VEHICLE REMAINS HELD HOSTAGE IN ******* ** BECAUSE OF THE $630 Diagnostic charge and because **** did not want to pay **** $2000 TO RESOLVE THE ISSUE TODAY, ON THE ***** **** AND **** SHOULD BE HELD ACCOUNTABLE TO TREATING THEIR CUSTOMERS AND PROVIDING THEM JOBS. TMC was only aware of the roof issue, we will be more than happy to review any warranty claims. They found lifetime clients and we will never hesitate to recommend them to anyone in Quebec looking, Like most: Thanks for all your help. I HAD 5 **** DEALERS REFUSE BECAUSE DON'T HAVE THE CAPABILITY TO HANDLE MY SMALL RV TO RUN DIAGNOTIC TEST on why the SERVICE ENGINE LIGHT is on! Their customer service rep has ghosted me asks when dealer called they were very rude to someone that purchased a $190k unit from them. WE are the ones who have been working these past three years, going to great expense and traveling countless miles going from dealership to dealership trying to find someone, anyone to help us. We had one of our **************** Representatives reach out, the below follow up was provided. We strive to ensure all pricing and information contained in this website is accurate. I did inform ****** due to the winter season and in my location, we had previously and in the future experience snow until approximately the February time frame. The radio may well be powered by the house batteries. New 2023 Thor Motor Coach Geneva 25VA Motor Home Class C I bought a brand new Thor Hurricane 35M. We have only Put 2400 miles on since we bought it. The best of Class A amenities and more power than a Class B. I was given a few numbers of service centers and I had to contact them. We have spent more than three years trying to get these issues resolved. You must log in or register to reply here. They gave **** rv support ***********. **** delivered the flooring to ******* ***** on 6-11-2021, only to have their labor charges rejected by ****. **** has not acted in good faith, as the documentation will show. Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. Diesel and gas-powered chassis options. Select the desired vehicle below to view all the recalls for that particular make & model. : Stock Number {stockNumber} {priceLabel} {msrp}{salePriceLabel} {saleprice}, 1300 E. Santo Antonio Drive Colton, CA 92324, Sales (909) 413-6689Service (909) 413-6690, Sales (562) 474-6829Service (562) 455-4114, Sales (909) 413-6696Service (909) 413-6697, Sales (951) 386-0319Service (951) 386-0364. I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. Both radios are powered from a 15 amp fuse located in the power center under the bed. Wondering if the converter is shot. I have been unable to take motorhome any distance as if roof tears or leaks much more damage will occur. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Save your favorite RVs as you browse. Do you need a one-stop shop for all things RV-related? We have a leak in the back window of 2018 Thor Axis 24.1. Contact Us. We will continue to call the customer but if he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. Luxury comes standard in the Delano Sprinter Class C diesel motorhomes by Thor Motor Coach. Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! You haven't indicated the make, model and year of your coach so this may or may not apply to your situation. ** Day 2 we tried using the microwave again. Is there a video or "How To" instruction on removing window, fixing problem and replacing same? It features the best of a class a, along with the best features of a class c. That's what A.C.E. Used 2020 Thor Motor Coach Four Winds 22E, Class C For Sale in Salem, New Hampshire Pop RVs 303020 Description: - View this and other quality Class C at RVT.com Online Classifieds trader. We purchased an expensive coach manufactured by Thor Motor *** with MANY issues and defects. Many of our friends with newer coaches report this same issue.I AM REQUESTING THE FAILING COMPONENTS BE RECOVERED OR REPLACED BY *****I am exhausted from pursuing constant repairs on this coach. We have only used the coach a handful of times and have never used any sort of cleaning product on the seats. Hello all, new to the forum and a first time RV owner. All calculated payments are an estimate only and do not constitute a commitment that financing or a specific interest rate or term is available. can discuss the resolution. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. Mine is under our bed but doesnt have one. The memory function power for both radios comes from the chassis battery through the 100 amp, 12 volt circuit breaker next to the battery. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. BBB Business Profiles are subject to change at any time. You are sure to enjoy the privacy curtain at night.There is a corner bath featuring a shower, toilet, and vanity with sink, plus overhead medicine cabinet. The video is for demonstrative purposes only and is intended to be used in conjunction with reading the written Owner's Manual. CUSTOMERS SHOULD NOT BE INVOLVED IN ANY FINGER POINTING BETWEEN TO COMPANYS WHO MAKE A JOINT PROJECT!!! Now we have two new bids one for $4,500.00 from a subcontractor. A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. ****************** was thankful that someone from Thor Motor Coach reached out. ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G). This is Thors final offer as it has been stated multiple times. Our 2019 ************ Motor Coach seats have started to completely disintegrate. We are so very happy with the coach we purchased! We'll make sure we are working closely with the shop to get necessary parts and approvals/direction to address the fuel line concern. Everything is well documented. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. We reached out to Thor and la mesa and they say its our problem. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. bunk above drivers compartment has failing motor brakes. Everything with the purchase of this motor home was professionally handled by a group of really nice guys. Do not use this link to ask for help with RV-related issues; Ask those questions in one of our forums. As stated previously, we are well aware that the coach is now off warranty. In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. Watch on. Fort Wayne, Indiana, United States. She is also equipped with . Of course, ********************************* also says that they will take the $2,000.00 "goodwill offer" made off the final bill. drivers window was installed bad. New 2023 Thor Motor Coach Magnitude XG32 - Bishs.com I am not in a place where I can plug in and charge the house batteries. It is winterized and sitting in my driveway for the winter. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. The park/travel switch on my coach does not switch the radio to the coach batteries. The customer service ************ spoke ith customer service reps who have no customer service at all. THOR AXXERA RADIO.not working??? A multimeter (see below) should show the voltage between the battery terminals between 13.4 and 14.5 volts DC; if not, the battery may be worn out and need replacement, or it may be low on water, or the converter may not be giving it any power. Description. Each model includes the Rapid Camp+ multiplex wiring control system that will make set-up easier than ever, a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you connected to the outside world, and a whole coach water filtration system for fresh H2O day or night. Like most: All went so smoothly from our first email to our going through the American Canadian borders. New 2023 Thor Motor Coach Outlaw 38KB Motor Home Class A I will say again this coach cost us 100's of thousands of dollars. It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . From November 2019 to September 10, 2022, we had not used the coach however we have been maintaining the coach to ensure it would be ready for the day we would use it again. There is also a storage cabinet above for dishes and things, plus a pantry for your non-perishables.In the rear along the road side wall find a queen bed slide with nightstands and overhead cabinets providing a comfy place to rest and relax. If youre not a big fan of taking the road less traveled, consider the 4x2 sprinter! Built-In Skylight. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM, Tilt Leather Steering Wheel with Audio Buttons to Control Dash Radio, Upgrade Windshield Privacy Close off Panels, Three-point Seat Belts for Driver and Passenger, Captain's Chairs Heated Electric Adjustable Driver/Passenger Seats, Swivel Captain's Chairs with Two (2) Filler Cushions, Removable Table between Two Swivel Cockpit Seats, Aluminum Wheel with Valve Stem Extensions, Rubber Tread Entry Steps with Step Well Light, High-Gloss Euro-Style Cabinetry with Complementary Cabinet Door Hardware, Hidden Hinges and Slide-out Fascia, Pressed Laminate Countertops, Dinettes, Sofa Tables, Bath and Bedroom, Wall Cubby with Net and USB Charging Port, Accent Lights above Overhead Cabinets, Kitchen, Dinette, Sofa and Bed, Cab-Over Sleeping Area with Telescoping Bunk Ladder, Leatherette Sofa with Queen Size Murphy Bed Conversion (24FB), Leatherette Theater Seating with Footrests (24RW), Leatherette Dream Dinette Booth with Footrests (N/A 24RW), Leatherette Booth with (2) storage drawers (24RW), Wireless Phone Charger with USB Plug on Dinette Table Top (N/A 24RW), Wireless Phone Charger with USB Plug Bedroom (24RW), Single Child Safety Tether in Dinette (Optional 24FB, 24TT; N/A 24RW), Full Extension Metal Ball-Bearing Drawer Guides, Pressed Laminate Kitchen Countertops with Under Mounted Sink with Sink Cover(s), Pop-Up Countertop Outlet and Charging Center for Electronics (N/A 24RW), Decorative Lighted Kitchen Side Splash Next to Cooktop, Two Burner Gas Cooktop, Glass Cover with Electric Start, Glass Protective Cover and Task Lighting above Cooktop, Stainless Steel Accented Convection Microwave Oven, Large Stainless Steel Single Bowl Sink and Faucet with Pull-Down Sprayer, 12-volt Ceiling Vent in Kitchen with Wall Switch, Full Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24RW), Queen Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24TT), High-Gloss Curved Euro-Style Bath Door (24TT), Shower with Curved Anti-Microbial Shower Curtain, Bluetooth Coach Radio System with DVD Multimedia Receiver, Rapid Camp+ Multiplex Wiring Control System, Onan RV QD 3200 Diesel Generator (Optional), Winegard ConnecT 2.0 WiFi / 4G / TV Antenna, Automatic Transfer Switch with Power Protection, Automatic Shoreline-to-Generator Transfer Switch, Single, High Output Low-Profile Air Conditioner, 100-watt Solar Charging System with Power Controller, 1,000-watt Inverter for Entertainment Systems and Select Outlets, 360 Siphon Vent Cap, Tank Odor Prevention.