A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. Legally they've followed to the letter of the law. After you submit your information, calls to your number will stop within 24 hours. I owe 1,700. Why Ripoff Report will not release author information! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751. Hiding negative complaints is only a Band-Aid. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. I use Credit Karma to keep track of my record, although I haven't been on the non-tax side of it for a while now. The more complaints are filed by consumers, the more likely they will be investigated for fraud. Ok, I may be wrong and others can chime in and correct it. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. I called the Federal Bureau of Consumer Protection and filed a report. Who is Convergent Outsourcing? I wouldn't bother paying or contacting Convergence at all, they will probably be no help. If I pay within 14 days of receiving the letter I only have to pay a third of the $1200.I never used Dish Network. I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. Reddit and its partners use cookies and similar technologies to provide you with a better experience. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. Sorry to hear. I asked if she was sure and she said yes. :'(. Work out a payment plan. Further information is available in our FICO Data Privacy Policy. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. I've slowly over the past few years been getting some negative information removed from my credit report. It dropped off after a while. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Convergent Outsourcing, Inc. Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Debt Settlement for credit card I never had Renton Washington, Convergent Outsourcing Inc Collection Fraud Houston Texas, Convergent Outsourcing Inc. Un-Reputable Collection company trying to rip me off. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. He said this Teresa ** could have had this phone number before it was given to me. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. All rights reserved. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. This profile has not been claimed by the company. I let him know I didnt make this bill. It was gone off my reports within 2-3 days. This company doesn't seem reputable. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. Quick question! I have the same collections from sprint thru convergent outsourcing on my credit report. Deletions are a courtesy and some do it. Within 48 hours it was on my credit report dropping me almost 20 points. It doesn't erase the existence of the debt. In business since 1950, Convergent is one of Americas leading collections agencies. I told them I had never had an account with this place and have NEVER owed such an amount to anyone. With account paid and settled. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! I paid them a lump sum to settle the account. No luck. It was founded in 1950 and currently has about 2,300 employees across 12 offices. This is exactly what it sounds like: These types of agreements are rare, but a debt collector may agree if its desperate for your payment. The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. One of our team members will walk you through the payment process and answer any questions you may have. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. Do I handle the debt through Convergent? geez that hurt but the future right? The original creditor is Sprint (cell phone company). People would take advantge of it, skip a payment, and get a deletion. Many companies featured on Money advertise with us. Balance due is 1700. Convergent Outsourcing makes every attempt to set up viable payment options within our constraints. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.. (sprint re-adding the collection is the unsure part) Not gonna say 100% but this is how it worked with T-Mo.. Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . If Convergent Outsourcing, Inc., contacts you, it means its pursuing you for an unpaid debt. Cloud Minnesota, Convergent Outsourcing, Inc. Bothersome Calls Apparently From Convergent Outsourcing Renton Washington, CONVERGENT OUTSOURCING. File your review. Is Convergent Outsourcing legit or a scam? So, now I'm not sure how to handle this. Please Help Me Get Convergent Off of My Report! He said he was looking for Teresa **. But we can send a letter out showing settled. Corporate Advocacy Program: How to repair your business reputation. Re: PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT. Caller I.D. I made arrangement to pay for some equipment for renting it, I did not owe them any money. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. |, Check your search kayConvergent Outsourcing, Inc. Who's crazy enough to start this website? Convergent Outsourcing Inc is a debt collection agency owned by Convergence Resource. As of April 1st, 2020, Sprint is now part of T-Mobile! Our content is intended to be used for general information purposes only. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. (Sales might work too, you just want someone who can take your payment). Hello all. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. I need some advice on how to proceed with this collection account. All rights reserved. Collection companies typically only agree to this if you paid the debt and havent made any late payments since. They said according to sprints policy they cannot delete from the trade line. If reporting correctly, it can stay on reports for 7 years from DOFD. Of course, things are a little different now after the pandemic. At this time, we can only discuss payment plans over the phone. I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. We do send updates to all applicable credit reporting agencies for some clients weekly; we also request that they update a consumers credit report to reflect any payments. Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Start by offering to pay Convergent Outsourcing half of the amount you owe and negotiate from there. strict standards for business conduct. But like most debt collectors, it has a questionable reputation with its customers. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. - You can ask them if you pay in full right now, will they delete the Convergent collection. Just because you paid Sprint off doesn't mean that it gets it off your report. We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. FTC's website on credit. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. Renton Washington, Convergent Outsourcing Inc bill scam/fraud Renton Nationwide, palisades collection convergent outsourcing, inc I recived a bill today in my name but with my x husbands last name spelled wrong for an at&t bill, I have never had at&t service, I called to dispute it & all I got was them wanting to confirm who I was on a recording & wanting payment for over $400.00 !! If they agree that the entry is inaccurate, theyll remove it from your credit report. The best way to prevent an old debt from affecting your future financial opportunities is to remove the collection entry from your credit report. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. If push comes to shove and you need to take legal action, its your word against the agencys. I suspect the contract was hidden in the purchase of the I pad. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Well start sending you the news you need delivered straight to you. Show proof if you have. Maybe a pay for delete will help me save some money. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. Thank you for visiting Convergent Outsourcing to make a payment on your account. Received notice of debt collection. This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: Further information is available in our FICO Data Privacy Policy. This company does not follow FCRA laws and should be sued into bankruptcy for all the hard they do. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. We have been in business since 1950 and are a longtime member of ACA International. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Convergent Outsourcing is one of America's leading collection agencies, adhering to the FDCPA's guidelines . Convergent Outsourcing Sprint bill . If you have a valid email address on file with us, you will receive a password-protected receipt via email. Companies across the United States contact us to help them recover debts. Ripoff Report | Convergent Outsourcing, Review - Renton, Washington Somehow before I did they bought the debt and are reporting it. However, there may be instances where credit reporting agencies take a few weeks to provide updates. For more information about reviews on ConsumerAffairs.com please visit our says who it is but nobody is ever on the other end of the line. A link has directed you to this review. Renton Washington, Convergent Outsourcing, Inc. ATERSO01PO Box 1022Wixom MI 48393-1022 Notice received by US Mail stating I owe Dish Network $149.85 and offering me a settlement amount of only $74.93. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. Since they were on leases that left me on the hook for around $1400. Convergent Outsourcing does not accept payment in exchange for credit deletion. Copyright 1997-2023, Ripoff Report. General statment of, "according to sprints policy we cannot delete it. So i tried a lot and they wont do PFD, should i just pay to sprint and they would just have to delete the collections from my report ? They said they didnt do that when clearly they did because it is listed as paid on my credit report. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. OC and CA are in no way required to delete. If someone knows please reply. If so how did you proceed? Your account number is located on the top right-hand side of the letter sent to you from Convergent; it will start with a letter of the alphabet followed by a number (i.e. All rights reserved. How do I get them to delete their reporting. Convergent Outsourcing help. If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. I'm looking to buy a new car soon, and I know the collection removal will help me get a better rate on a loan. Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. I owe 1,700. The issue is, I never had an account with Sprint. I was so close to a derogatory free report. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Sprint and Convergent Outsourcing Success? - myFICO Forums - 4763742 I would even consider pay for delete in full. I ended up paying the entire balance through sprint in order to get account removed. They wont respond to anything but complaints saying they have validated it which is a complete lie. This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. We value your privacy. I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. Convergent Outsourcing is one of Americas leading collection agencies. They told me to contact their collections people. I don't dispute that I ever had a Sprint account. I will keep you posted on how/if it gets reported this month and going forward. Unfortunately, if a bill remains unpaid, the original creditor may employ the services of a third-party debt collection agency to pursue the debt. I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. FTC's website on credit. If its still there, contact the agency and remind it of the agreement, and make it clear that you wont make another payment until it removes the entry. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Convergent Outsourcing, Inc. Consumers want to see how a business took care of business. When you receive the documentation from Convergent Outsourcing, review it carefully, and make a note of any inaccuracies. Typically, Convergent Outsourcing is a tough egg to crack. And I owe them money. I'm a 100% disabled veteran and have worked diligently to restore my credit after my military injury.