Do not park on SR 509. Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. If you received a defective or damaged item our customer service team may ask for you to send a picture of the items instead of returning the items. Stores Boolean values to check whether website must be animated. Modified on: Thu, Aug 30, 2018 at 11:23 AM. Click EmptyReturns and scroll down until you find your area and size/type. Under a port development authority, the NWSA manages the container, breakbulk, auto and some bulk terminals in Seattle and Tacoma. Verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. The Northwest Seaport Alliance is a marine cargo operating partnership of the Port of Seattle and Port of Tacoma. Disputes due to inability to secure a terminal appointment to return equipment: A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. If your item is defective, you have one year from the date of purchase to return it. Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. YouTube is a Google owned platform for hosting and sharing videos. An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. Look up rates for new shipments and inland tariffs. We will work directly with the retailer on these issues of consumer returns. } You are free at any time to withdraw your consent in the MANAGE SETTING by changing your selection. Business days are defined as Monday - Friday, excluding holidays at ocean terminals, and Monday - Saturday, excluding holidays at rail ramps with the exception of Long Beach and Los Angeles. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate. and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. Terms & Conditions, PierPASS Subscribe Unsubscribe Leave all lists. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. By pressing accept you accept such use of cookies. We refund the returned merchandise within 8 business days of receiving the items. Reefer container with IMO follows Reefer. Activity location codes for demurrage and detention, Submission of release request instructions. Refunds are in the Notifications must be sent via the website. Long Beach - first 3:00 AM following container discharge Appointments for the day will be spread throughout the shifts. Subscribe for UIIA EMail Notification. Reminder: Appointments are mandatory. font-size: 15px; Weekly summary of key operational news, new features to assist customers, key metrics such as projected gate volumes, and vessel schedule. Dept. We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. Identifies an unique user across multiple applications. Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. Go to Maersk One Stop Import Solution (MDDC) website. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. The tags are re-editable. Please refer to CMA empty return and dispatch information ANL Singapore Date: Friday, March 03, 2023 Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. Together, the six shipping companies operate a modern fleet . } *During the limited gate Import out appointments will not be available*, Please contact: tiwyard@everport-terminals.com or customerservice-tiw@abpiusa.com for details, Appointments are now required at Pierce County Terminal. 2400 Elliham Ave, Bldg D APM Terminals Port Elizabeth has a specialist team and equipment ready to load and unload your Out-of-Gauge or Break Bulk Cargo. Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. These days will be countable days within the free time period for demurrage and detention. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Free time for carriers equipment commences on the day equipment departs from carriers container yard. Need a custom quote or want to discuss your options. .eg-eyebrow { .eg-eyebrow div { Please check your emails if you have not yet activated your account. The eContainer application will advise where to return an empty container in a given metropolitan location. Click EmptyReturns and scroll down until you find your area and size/type. deliveries. Contact us and we will respond within the next two working days. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. After 90 days, there are no returns.Mini and Micro Paks may not be returned. Don't miss out on sales, new arrivals and more. Disputes must be submitted to Maersk within 30 days of the invoice date. Enter your email address and Password below. Direction: Import .eg-eyebrow-left { APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. All rights reserved. For details how to extend your DnD Free time at destination, click. Maersk Spot now also includes extendable Free time options. Version: em2005.1201.25 2022 Maher Terminals LLC - All Rights Reserved. Empty Returns SFCT is receiving empty equipment as outlined for the shipping lines below. Get updates on terminal schedules and other notices. then select the "region" for notification. This cookie is used as a unique identifier to track viewing of videos. Please send all returns or exchanges to: Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) Since those early days, it has not only survived, but positively thrived on hard-work and perseverance, until today it boasts a fleet of over 160 container vessels. Pacific Maritime Association After the search is done, details of appointed depot information will be shown in . voyage, detailed container specification enquiry, carbon calculator, and When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. For Shippers own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). Los Angeles - first 3:00 AM following container discharge Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. Sticky session ID used in load balancers. of the UIIA. Evergreen Enterprises Limited same day appointments will be available for certain transactions. 2/27 (https://bit.ly/3IGNRwz) text-align: center; } If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. Gate Opening Hours To ensure appointment availability, it is encouraged to place appointments daily by noon. CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . Holiday Schedule Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. **, {{'SP_TOTALCOUNT' | translate}}{{ totalRecords }}. Your online behaviour could be followed by these third parties. Featured: Christmas Traditions Collection. Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. At Ocean Ports and Inland CY Locations working days are defined as Monday through Friday except for Long Beach and Los Angeles. To see the satellite locations for an Equipment Provider, simply click on the EP's company name. Remembers the users tracking preferences on www.oocl.com (e.g. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Such screenshots must be taken between 6:00 a.m.-12:00pm (noon) the day before the Waiver Date and between 6:00a.m. We are a leading container gateway in the United States. local information. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/17/2022. Invoiced: Per container, per calendar day, per container type Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. For Evergreen export reefer container mounted on an Evergreen genset chassis: If not delivering to ETS, have the terminal flip reefer and return genset chassis back to Everport. Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. display: none; You should be receiving a notice. of Agriculture Start your search for the right partner for your business. Average ship times may be longer than expected. Empty Management and Street Turns Empty Return Instructions Dual Move Appointments Vessel Schedules Medical Supplier Container Reservations Current eModal Platform Status All eModal systems are functioning normally. If you have not, or just want to be sure, you can search the list we . Over 100 warehouse facilities operate within 15 miles of port facilities offering a variety of services for handling transload cargo. 2022 Earth Hour. To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. Baltimore - first 8:00 AM following vessel departure We will provide feedback on your dispute within 5 business days of receipt. Announcements. Here is how to check the appointed depot information for empty container return. We appreciate your business and will work with each returns request on a case by case basis.As a standard, our returns policy is the following: Evergreen Enterprises, wholesale gifts, sports, home & garden decor. We hope you love what you ordered. Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner. For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. A portal for shipping and transport information. Checks whether cookies are enabled or not. Apmterminals.com is using functional, analytical and tracking cookies to give you an optimal experience. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Choose the Place of Delivery (POD) of your shipment. Pleasesearch the Empty Container Return Exceptions list to locate your empty container delivery location. North America Customer Service Handling Structure, Demurrage & Detention Free Time and Charges, Shipment visibility and real time information. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. We use cookies as a fundamental part of our interaction with our users browsers. We rely on your consent for placing on your browser cookies which may collect personal data about you. Contact information for the different equipment control teams can be found at the top based on the city you are looking for. Carrier will stop the detention clock effective the next business day after the notification is received. Jacksonville - first 8:00 AM following vessel departure New Orleans - first 8:00 AM following vessel departure The Cookies Notice will not reappear if the cookie is set. print button, Terminal Empty container return locations Use the below overview to determine where to return empty containers in Canada. Vessel Schedule Subsequent changes to the information will be captured the following day. Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Newark - first 6:00 AM following container discharge details, Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals. In the event of any discrepancies between the below and our public tariff, the public tariff prevails. About color:#fff; ATTN: MyEvergreen Returns Empty return locations can change any time without notice. Eagle Marine Services, Ltd document.write(new Date().getFullYear()). At CY Rail Facilities working days are defined as Monday through Saturday. We do not accept C.O.D. Motor Carrier SCAC. Hover your cursor over the Terminal to see their Shift Definitions. Country: United States Direction: Import Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD) Please note the below provides a general overview of our import demurrage and detention practices in the U.S. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. OOCL Lite provide real time sailing schedule search, cargo tracking, shipment color: #FFF; Usually used to maintain an anonymised user session by the server. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. This will benefit all trucking companies . Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Ends on the day that the empty container is gated-in at the agreed port or terminal. The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. For disputes involving a change of paying party, written confirmation from the party who will pay is needed. Click on DnD Calculation tab.