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A nice grill and bar. Very tranquil atrium area. That's how we know our reviews come from real guests who have stayed at the property. Check your booking confirmation email to find your booking number and PIN. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. Overall the hotel was very nice as was the experience. See More Rooms & Suites 01 / 09 If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Pool area was poorly lit but was heated. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Its the best place we have ever stayed. But the complaints stop there. Amazingly clean. we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! Best Western The Academy Hotel Bed Bug Reports wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The Academy Hotel is independently owned and operated. It is my hope that you see fit to give us a second chance to win your valuable business back. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. We stayed for 2 nights and all of the hotel reps were extremely helpful, very nice, and accommodated all of our needs. Staff was amazingly friendly. Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. Welcome to our newly updated hotel. We stayed at this hotel last summer, June 2010, and left with some bites on us all. From complimentary high-speed internet to plush beds, this hotel has it all. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Dinner, Bedbug infestations | Department of Public Health & Environment For the money, this hotel was beyond worth it. Buffett had a little bit of everything. Hotels.com - Deals & Discounts for Hotel Reservations from Luxury . Cocktail hour, Guests are required to show a photo ID and credit card at check-in. 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. SUPER easy on and off the highway, and location makes it a 20-30 minutes closer to Denver airport than downtown hotels. Guests can enjoy a game of billiards, throw darts or watch sports on TV at Falcons, which offers daily Happy Hour specials. Bed Bug Reports The Academy Hotel Colorado Springs, CO Colorado - USA You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Tenants and landlords - bed bugs in residential premises. After their trip, guests tell us about their stay. They'll have to be paid for separately during your stay. more. I would recommend it if you can handle the unfriendliness of the staff. The rest of the staff was very, very rude and it did not feel welcoming. Something went wrong please try again later. There were a lot of families with small children so that made for a very noisy hotel. Staff was amazingly friendly. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. They give you a welcome goodie bag. Room was a nice surprise- nice size, comfortable beds and chair. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. The Garden of the Gods is 7.5 mi away. (Click on the Red Icon to view detailed bed bug reports. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Bedbugs in room. Management doesn't seem to care much. It makes a great first impression, with its lobby atrium that features waterfalls, fireplaces, and stone-hewn walls. Great property as a lay over or destination! Guests can work out in the on-site fitness center or indoor pool. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. I really didn't know about bed bugs at the time. Right now bedbugs are a problem here at home in Colorado and in all 50 states. check in was super easy. Chapel Hills Mall is 1.2 mi away from this hotel. We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. Colorado Springs actually moved down 19 spots on the list from 2012 when it was . Amazingly clean. Yeah right! Review of The Academy Hotel Colorado Springs Reviewed September 27, 2021 Stayed in room 111. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. They're also applicable regardless of the comment's tone. The facility was a great experience for the modest price. And it can happen anywhere. Bed bugs - Review of Fairfield Inn & Suites Colorado Springs Air Force Hotels.com - Deals & Discounts for Hotel Reservations from Luxury The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. Our room was clean and stocked. This place is such a gem!! THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. In fact, we just had a pest control company mention to us the other day that all the calls they are seeing right now are in your higher-priced properties," said Jeff White, chief product officer at the pest control manufacturer SenSci. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Now the cons. Located close to the Rocky Mountains, our pet-friendly hotel in Colorado. Breakfast is unreal. Contributions should be appropriate for a global audience. Even Nice Hotels Can Get Bed Bugs. Here's How To Check For Them. - HuffPost So what can you do to guard against bringing these bugs home with you the next time you travel? While they may not be visible at first, bed bugs could be infesting your Colorado Springs, Colorado home, local furniture rental store, hotel, or apartment. Cancellation and prepayment policies vary according to accommodations type. Skyware Booking Engine Very condescending when protocol had changed since last time we stayed. The bathroom had poop on the toilet when we checked in. But this would have been bearable had the staff not been downright snotty and rude. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. Nice spacius and clean The pool looked nice but didnt get a chance to enjoy it. I really didn't know about bed bugs at the time. Great location, great amenities. The room was large, 900 TV channels and reception area inviting. When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. Such a treat! On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. The atrium for the hotel is beautiful. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs.. 2. They want to eat that's all they know.". We will definitely stay here again if we are in the area! Review tags are currently only available for English language reviews. (Click on the Red Icon to view detailed bed bug reports.) Prices are the average nightly price provided by our partners and may not include all taxes and fees. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. All of which have experienced no problems. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! This is a great hotel. Surprisingly good place with an interesting main lobby / restaurant area. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. language, whether its just a rating or contains comments as well, etc.). I liked the layout for the bathroom area., Hotel was clean and had a pleasant clean smell. Ideally, we'd publish every review we get, positive and negative. The Academy Hotel Colorado Springs has been welcoming Booking.com guests since Dec 5, 2012, Top Location: Highly rated by recent guests (8.9). Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. great breakfast and restaurant and the pool is our favorite the decorations are amazing, Loved the breakfast! Holiday Inn Colorado Springs Airport, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North, Holiday Inn Express & Suites Colorado Springs Afa Northgate, an IHG Hotel. Great breakfast, great staff , overall a great experience. Made to order omelettes! Service was amazingly efficient. We stayed here with our two kids. Contributions should be travel related. BED BUGS - Review of Econo Lodge North Academy - Tripadvisor Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Certain services and amenities may be reduced or unavailable as a result. When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. This lets us know our reviews come from real guests like you. Frequent visitors over many years and always pleased. I loved it! Management doesn't seem to care much. Great place to stay, great location and awesome breakfast!! Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. They also have very strict protocol on handling complaints such as this. From: The east and west. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Arrive: 03-01-2023 . Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. I felt like it was inconvenient for us to dine there or something. There is nothing classy about the way this staff treats it's guests. 20 Best Hotels in Colorado Springs. Hotels from $50/night - KAYAK Grill/BBQ, Open for: You may either dine in the restaurant or take your breakfast to go back to your room. They are also responsible for the costs associated with eradicating the unit of the pests. Colorado Springs ranks No. 42 for bed bugs 15 Best Colorado Springs Hotels - The Crazy Tourist Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 | Fax: 719-598-3434 Ill start with the pros. Breakfast was top notch. The following reports are from third party sources. Local, On Mar 24 2011 Well. Additional sorting options might be available (by type of traveler, by score, etc). Liked: Cleanliness, staff & service, amenities, property conditions & facilities. "One call per month and I was pretty happy. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. The only way to leave a review is to first make a booking. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. when there are so many other options, close by, we will not be staying here again. Booking.com. This hotel exceeded our expectations. The bathroom had poop on the toilet when we checked in. Breakfast staff not so hospitable. This was for the price a grand slam! If the staff was better, the hotel would be an excellent place to stay. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. WiFi is available in all areas and is free of charge. Rooms were clean & staff at desk was very polite & professional. If you booked through us and want to leave a review, please sign in first. close to everything i needed to go to. I was not told that the rooms all along the hallway we being renovated. "Bed bugs can be present in any hotel no matter how expensive the rooms may be. Bed Bug Planet SM Reports Embassy Suites Hotel Colorado Springs (719) 599-9100 7290 Commerce Center Dr Colorado Springs CO 80919. . The post has more than 60,000 views. Econo Lodge North Academy: BED BUGS - See 172 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. Its an older hotel, but its clean and the free breakfast makes it a must stay. I would definitely stay again! Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. NEVER again! The most helpful contributions are detailed and help others make better decisions. academy hotel colorado springs bed bugsbig sky gift shop missoula airport. Service was excellent and employees were here helpful and friendly. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. We enjoyed the warm indoor pool and the breakfast options. Reserved 2 rooms, 1 king & 2 queens. These professionals follow Integrated Pest Management (IPM) principles, which will include monitoring for any bugs that may havebeen missed during treatment. Food was outstanding! Free public parking is available at a location nearby (reservation is not needed). Bed Bug Attorney in Colorado Springs, CO - Bed Bug Lawyers There was a line for waffles in the morning only to find out one of the waffle makers had died. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Colorado resort disputes bed bug claims made in viral video - KMGH We stayed at this hotel last summer, June 2010, and left with some bites on us all. Place all your clothing from your luggage immediately in the dryer for at least 15 minutes at the highest setting upon returning home from travel. 3. American, We checked into the hotel and the person at the counter was very friendly and personable. Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. Sign up and we'll send the best deals to you. If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. academy hotel colorado springs bed bugs All content should be genuine and unique to the guest. NEVER again! Wish there was a hot tub for the grownups but no biggie. It was unfortunate that the boiler stopped working and we had to move rooms which was inconvenient, but all in all a good experience. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. We went back to the area for spring break and decided to stay there again because of the location and price. The pool was nice and warm It's a two bed room. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. I liked the amazing breakfast! Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel Please note that a deposit fee is charged per night at this property. Hotels Colorado Springs, Colorado | TheAcademyHotel.com Omlet station was great the rest of the food cold and old. Bed Bug - The Academy Hotel Colorado Springs - Tripadvisor Unfortunately, he was the only one during our stay there that was friendly. Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 Fax: 719-598-5965 . Read more about the Colorado State Law: https://leg.colorado.gov/bills/hb19-1328, Cases come in daily for Just Bed Bugs Pest Control. I really didn't know about bed bugs at the time. Built in 2017 as an exclusive couples romantic getaway. Food was outstanding! Buffett had a little bit of everything., The room was very nice, clean and in great condition. Needs a deep cleaning. PIKES PEAK RESORT WHERE LUXURY AND WILDERNESS MEET When it comes to amenities, there is virtually nothing this cabin doesn't have. The Academy Hotel Colorado Springs View Hotel 3,386 reviews 0.1 km from Econo Lodge North Academy Free Wifi Free parking Breakfast included Hampton Inn Colorado Springs I-25 Central View Hotel 32 reviews 0.2 km from Econo Lodge North Academy Free Wifi Free parking Visit hotel website Breakfast included I really didn't know about bed bugs at the time. Pizza, Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Bed Bug - Review of The Academy Hotel Colorado Springs This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. I would not choose this location again on futre trips. The Hotel has a regular pest control program in place. Nasty and has bed bugs!!!!!! - Review of The Academy Hotel Colorado Indoor swimming pool. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. When I checked in I paid in advance for a one week stay at a special winter rate. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. Building itself is beautiful. This one bedroom adult only cabin, located on a 160-acre mountain ranch, is our most remote and popular cabin. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. The Academy Hotel Colorado Springs Start your day at any one of the hotel's comfortable rooms designed for relaxation. We stayed at this hotel last summer, June 2010, and left with some bites on us all. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The bathroom had poop on the toilet when we checked in.